Return policy

No Returns

Due to the specialized nature of our products, we do not accept returns for any items. All sales are final. Please review product specifications carefully before purchase.

If you have questions or concerns about a specific item before ordering, please contact our customer service team at contact@sales.dexmate.ai.

Damages and Issues

We thoroughly inspect all products before shipping. Please examine your order immediately upon receipt and contact us within 48 hours if:

• The item arrived damaged or defective
• You received an incorrect item
• Any components are missing

We'll promptly evaluate the issue and work with you to find an appropriate solution.

Thank you for your understanding and support. We're committed to providing high-quality products and excellent customer service.